Terms & Conditions

1. Accuracy and Contract

The Cannon Motors Website cannot guarantee the accuracy of information given on this site. Specifications and prices are indications for information purposes only. Please contact the selling dealership to confirm all prices and specifications before proceeding.

Any mileages quoted are approximate and may not be guaranteed – please confirm with the selling dealership before your purchase.

Specifications of models can change from time to time. We reserve the right to change the specification of any product.

The information given is not intended to form the basis of any contract, and is merely an invitation to treat. Contracts can only be made by completing and signing an order form at the selling dealership and paying a deposit.

Any contract made with us is subject to our Standard Terms of Business. Copies are available at all of our dealerships and appear on all of our order forms and invoices

2. Copyright

All materials and information on the site are the intellectual property of Cannon Motors.

3. Jurisdiction and Law

This site is intended for the use of customers in the United Kingdom only. It was created and is operated according to the laws of England . Any disputes will be subject to the exclusive jurisdiction of the Courts of England and to the laws of England.

4. Links

On this site you may be offered links to other sites operated by parties other than Cannon Motors The inclusion of any link to such sites does not imply endorsement by us of the sites or the services or products offered on such sites. We have not reviewed the sites which may be linked to this site and is not responsible for the content or accuracy of any off-site pages or any other sites linked.

5. Severability

If any of these terms and conditions become or are declared to be illegal or otherwise unenforceable by any Court of competent jurisdiction such terms shall be deemed deleted (to the extent necessary) and all remaining terms shall remain in full force and effect.

6. Limitation of Liability

Cannon Motors excludes all liability (other than liability for death and personal injury) resulting from your access and use of the site.

7. Data Protection

If you are taking out finance with your vehicle purchase the information you have provided for the finance proposal will be disclosed to lenders for the purposes of considering your credit application. Lenders may use this information to carry out searches with credit reference agencies. A record of those searches will be kept and may be used by other lenders in accessing applications from you and members of your household for credit in the future. Lenders will cross check this information with other lenders to help prevent fraud.

8. Cookies Policy

A cookie is a small data file that is written to your hard drive, when you visit websites that use them.The file can hold information such as, a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can hold is information you supply. It can’t read data off your hard disk, or read cookie files created by other sites. Some parts of the Cannon Motors Website use cookies to remember vehicles you have shortlisted. It does not correlate this information, with data about individual users, nor does it share this information or sell it to any third party.

You do not need to have cookies turned on, to use any area of Cannon Motors Website. If you prefer not to receive them, you can set your browser to warn you before accepting them or to completely turn them off.

Any information collected about you will be used to firstly fulfill any service you might request and secondly improve how, as a company, we may be able to serve you and we will do this by making appropriate use of the information.

The information you supply is stored in our database and used to improve customer service, marketing and communications. From time to time we may contact you with information about products and services we think may be of interest to you. We may share this information with other selected organisations. You have the right as an individual to find out what information we hold about you and to make corrections if necessary – you also have the right to ask us not to use the information supplied in a certain way.

9. Complaints Procedure

Our aim is to provide you with excellent customer service. Occasionally, we may fail to meet your expectations, mistakes can happen, and when they do, we will try to put things right as quickly as possible. This document tells you about how we deal with any complaints you may have and aims to demonstrate our commitment to customer service.
 

If you have a complaint
 

We define a complaint as any expression of dissatisfaction, whether oral or written and whether justified or not. Your complaint will be taken seriously, and we will make every effort to resolve the problem straight away. To help us deal with your complaint as speedily as possible it would be helpful if you could provide us with as much information as possible about the regulated insurance or finance product purchased at an early stage. You can notify us of your complaint through the following channels.
 

In the first instance, please direct your complaint to:
 

Cannon Motors Ltd.

52-70 Belfast Road

Carrickfergus

BT38 8BT

Telephone: 028 9335 1816

Email: reception@cannonmotors.co.uk
 

If your complaint or dissatisfaction is in relation to Regulated Finance and/or General Insurance products, you can contact below:
 

ITC Compliance Ltd,

3 Monarch Court

Emersons Green

Bristol

BS16 7FH

Telephone: 0117 440 3700

Email: complaints@itccompliance.co.uk
 

If you are still dissatisfied
 

If you wish to pursue your complaint further, you can contact the Financial Ombudsman Service within six months of receiving a final response. They shall conduct an independent review of your complaint to establish if it should be upheld or rejected. The Financial Ombudsman Service is there to act as impartial adjudicator and is responsible to the Financial Conduct Authority. You can find out more about the service by contacting: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR. Tel: 0300 123 9123. Website: www.financial-ombudsman.org.uk"